We want to make sure your entire trip is as joyful an experience as it can be. All of the upgrades we’re making at every step of your journey add up to noticeably better travel, from booking your ticket to the moment you arrive at your destination station.
Whether it’s new trains, refurbishing of our existing trains, improving our stations, customer service and safety, or making it easier for you to get the information and the ticket you need, we’re working hard to deliver on our promise of better train travel across the north.
As the UK’s largest train operator outside of London our modernisation plans have an enormous impact on the way we all travel in the future. Our customers are already reporting a positive difference to their end-to-end journeys. This includes:
And much, much more…
Northern’s new trains have reached another landmark – recording more than two million customer journeys since the launch […]Find Out More
New, state-of-the-art, Northern trains are now running between Chester and Leeds. The Class 195 trains made their […]Find Out More